Walks in the Park

 TX plan coordinator -Get that patient to tell me what their needs are, then they can help me -We have to have confidence in the treatment, that we think its a good idea -They handle the financial arrangements. get those protocols, those guidelines set up.  business oriented, team oriented, having report with our coworkers 1) HANDLE ALL FINANCIAL ARRAGEMENTS 2) FOSTER RELATIONSHIPS 3) different between treatment presented and how much was completed presented vs accepted, know those numbers monthly and yearly. (How do we track this?) INSURANCE has been dictating terms for decades and decades. how to get best your insurance set up and run through it through the day the best way that you can while doing that you are talking about.  BACK FROM BREAK -give patient time to talk.  -she's used to more interactive classes. so its not her. she's not getting more of a response. -what are your thoughts on that? does that make sense to you? how does that fit into what you are visu...

 What is the role of the front desk? role of receptionist and dental assistant are the most underrated role. The person processing people coming in, scheduling right away. one of the most important positions in the office. you can have a great dentist and if the front staff is bad, he won't make as much money. front desk/  1. main role- productive scheduling. how you are lining up doctor exam and productivity. being chaotic is actually costing you money. the trend to being in network allowed for chaos. volume of patients coming in, so the patients need you more than you need them. end of day, exhausted. a. Front desk- everyone comes to the front desk. all the problems come to the front desk. if your too good at it, they stop trying to solve it on their own. we need to work together as a team. we need to get clinical staff on board. provide them with as much help as we can. 2. information and communication- we don't want to interrupt providers as they are working.  Morning...